The responsibilities of a State Chief Administrator (SCA) are numerous and varied –managing critical state functions, providing services and support to other agencies, navigating uncertain and challenging political environments, and competing with the private sector for talent. To meet these responsibilities, SCAs must develop and execute strategies that push their agencies to perform better, seek new and innovative methods and tools to meet their goals, and develop a culture that attracts and retains high-caliber talent. In order to help SCAs meet these challenges, the National Association of State Chief Administrators (NASCA) and McKinsey & Company partnered to survey and report on key issues affecting today’s SCAs. The survey gathered information on SCAs’ agency responsibilities, changes to funding, allocation of time, strategy development, priorities, and the challenges they face. The survey probed into procurement, digitization and automation, areas of interest to many SCAs.
Jamie Rodgers, Deputy Director