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Rapid Response to Restored Government Operations: Insights on Technology

Rapid Response to Restored Government Operations: Insights on Technology

In March 2020, states were catapulted into unprecedented times facing a global health pandemic that upended economic conditions and impacted many, if not all, functions under the purview of State Chief Administrators.


As a leader of state government operations, now is the time to reflect on necessary changes required by quick pivot points and determine long-term outcomes in a changed world. NASCA’s Rapid Response Series offers considerations for immediate action as well as more long-term steps to sustainability.

 

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Rapid Response to Restored Government Operations: Insights on Leadership & Strategy

Rapid Response to Restored Government Operations: Insights on Leadership & Strategy

In March 2020, states were catapulted into unprecedented times facing a global health pandemic that upended economic conditions and impacted many, if not all, functions under the purview of State Chief Administrators.


As a leader of state government operations, now is the time to reflect on necessary changes required by quick pivot points and determine long-term outcomes in a changed world. NASCA’s Rapid Response Series offers considerations for immediate action as well as more long-term steps to sustainability.

 

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State Chief Administrator's Survey - Insights on Digital Government

State Chief Administrator's Survey - Insights on Digital Government

The survey results on digital government showed there is widespread acceptance of the value of digitization. Many of those states, however, report mixed success in implementation and states face challenges in increasing the utilization of digital tools within their agencies and throughout their state governments.

This paper explores the CAO’s role in driving digital adoption, as well as innovative and exciting steps being taken to accelerate the use of digital tools.

 

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State Chief Administrator's Survey - Insights on Real Estate

State Chief Administrator's Survey - Insights on Real EstateThe national survey results on real estate highlight the high value at stake for government facilities. Our new data found modern and well-maintained government facilities are vital to providing citizen services and improving workforce retention and productivity.

This research looks closely at challenges states face regarding real estate and facilities, and it highlights opportunities and best practices. 

 

 

  

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State Chief Administrator's Survey - Insights on Risk Management

State Chief Administrator's Survey - Insights on Risk ManagementRisk management is more important than ever before, as fast-moving technologies and external forces create new and more powerful threats for state governments. Based on a limited set of questions by design, this paper provides an overview of how state governments approach risk management.

 

 

 

 

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Building An Enduring Structure: Minnesota's Office of Enterprise Sustainability

 Building An Enduring Structure: Minnesota's Office of Enterprise Sustainability

This case study highlights the leadership, culture, measurement, and process of creating a sustainable governance structure for a statewide Sustainability initiative. 

 

 

 

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Pursuing A Vision: Nebraska's Center of Operational Excellence

Pursuing A Vision: Nebraska's Center of Operational ExcellenceThis case study highlights the development of Nebraska's Center for Operational Excellence, including how Nebraska worked through structural and personnel changes, culture change, internal resistance from key stakeholders, competing priorities, political pressures, developing a sustainable model and analyzing costs and benefits.  

 

 

 

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NASCA Case Studies

NASCA Case StudiesView all case studies from the NASCA Institute on Management and Leadership dating back to 2012. 

 

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2019-2020 Top Ten Priorities of State Chief Administrators

Top TenNASCA conducts a survey of State Chief Administrators to identify and prioritize the policy and administrative priorities facing state government operations. The top ten priorities are identified and used as input for all NASCAs programs, planning for conference sessions, research and publications. State Chief Administrators report their number one priority included driving change and innovation up from third in the previous year. 
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State Chief Administrator's Guidebook on Transitions

Photo of State Chief Administrator's Guidebook

NASCA partnered with past chief administrators for advice and tactics for new public sector executives. 

This publication builds on multiple NASCA publications and resources and served as a guidebook for the in-person Boot Camp curriculum at the 2019 Spring Conference. The guidebook is broken into four sessions that can be replicated. 

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The Art of Leading a State Agency

Photo of The Art of Leading a State Government Agency Publication

NASCA partnered with Paul Campbell, former Director of the Department of Central Management Services for the State of Illinois and ex-officio Executive Committee and Corporate Council Co-Chair of NASCA, to produce The Art of Leading a State Government Agency to provide useful insights for not only new chief administrators but government managers and stakeholders.

 

 

 

 

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